The consumer experience has undergone a rapid transformation in recent years, with personalization and artificial intelligence (AI) playing pivotal roles in reshaping how businesses engage with their customers. This paper explores the future of consumer experience in 2025, focusing on how personalized experiences powered by AI will become a central element of business strategies. By examining the current state of consumer expectations, technological advancements driving personalization, and the ways in which AI can enhance customer interactions through data analysis, predictive analytics, and tailored recommendations, the paper highlights how businesses are responding to the need for greater customer-centricity. Moreover, it discusses the ethical considerations and challenges associated with the use of AI in consumer experience management, such as data privacy concerns, algorithmic biases, and transparency. Finally, the paper explores the potential future trends in consumer experience, considering the evolving role of AI in shaping how businesses can offer meaningful, individualized experiences while maintaining trust, loyalty, and longterm customer relationships.